Policies

Terms and Conditions for Our Key West Florida Lodging

Check-In & Check-Out

Check-in time: 3:00 pm.

Check-out time: 11:00 am.

Cancellation Policy

  • Notify us at least 14 days prior to arrival and 30-60 days for special events. We will refund your deposit for a $35 cancellation fee plus applicable taxes.
  • If cancelled inside of two weeks (or 30-60 days for special events), your deposit is forfeited.
  • Upon arrival, payment must be made in full for the agreed upon stay. If you wish to check out before your confirmed departure date, for whatever reason, your payment will not be refunded. We regret that there can be no exceptions to this policy.

Guest Policy

  • Island City House lodging has a higher age restriction, limiting guest reservations to those that are 25 and older.
  • There is a $10 charge for each additional person. Children under 12 stay free.
  • Sorry, no pets allowed.

Additional Policies

  • Prices are subject to change without notice.
  • Prices listed do not include tax, which is 12.5 percent.
  • One-bedroom suite prices are based on a two-person occupancy.
  • Two-bedroom suite prices are based on a four-person occupancy.
  • Rates, minimum stays, and deposit requirements may be higher during special events and holidays.
  • We accept Visa, MasterCard, Discover, American Express, Diners Club, and Travelers Cheques.
  • One night's advance deposit is required for reservations. Two night's advance deposit may be required for special events and/or holidays.